Thursday, February 18, 2016

Week 5 EOC Employee and Recruitment

I turely think that things that are in my opinion I believe in following the guidelines that represent the company when it comes to physical attractiveness during the recruiting process. The physical identity of your employees is very important to the company and securing and keeping an adequate customer base. “That is why employee recruitment and selection efforts are so critical to the long-term success of every hospitality business and to all of the hospitality managers who direct their operation’s recruitment and selection process” (Hayes, David K. Human Resources Management in the Hospitality Industry, 1st Edition. Pg. 100. Wiley, 02/2008. VitalSource Bookshelf Online). When customers see an employee with poor hygiene that can stop a customer from doing business or they will just make a complaint against the business which can hurt the company in many different ways. During the hiring process it’s important to pay attention to any visible tattoos, scars and personal hygiene these factors are important when considering someone for employment. “Our people are our greatest asset” (Hayes, David K. Human Resources Management in the Hospitality Industry, 1st Edition. Pg. 100. Wiley, 02/2008. VitalSource Bookshelf Online). When a company has an image to protect and a standard to adhere to this is why the recruiting process must pay attention to controllable and uncontrollable factors.“Employee recruiting and selection are the first two essential steps taken by businesses to identify and choose the right employees, with the right qualifications, to serve their customers” (Hayes, David K. Human Resources Management in the Hospitality Industry, 1st Edition. Pg. 100. Wiley, 02/2008. VitalSource Bookshelf Online). 

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